AI Receptionist for Appliance Repair

FixCall AI™ is an AI receptionist for appliance repair businesses that handles your phone calls around the clock. It works either as a backup for your receptionist team or as a full time front desk.

New job inquiries. FixCall AI completes the whole intake process and books the customer based on technician availability.

Everything else. It also handles general business questions and questions about existing jobs, and forwards them to your team whenever necessary.

You stay in the loop. Besides entering new job details directly into your CRM, FixCall AI sends call notifications with full details and summaries through its app, available on desktop and mobile (email notifications are also available).

Unlike generic AI tools, FixCall AI™ is built specifically for appliance repair companies.

Sounds human, follows your script. It handles the complete intake process for new customers while following your company's scripts, with natural speech that is hard to tell apart from a human. It is also extremely consistent in its performance, which is rare among AI receptionist products.

Fully done for you. We do all the initial AI training and provide 24/7 support and maintenance. FixCall AI becomes a real employee of your company, and when something changes, we make that change for you.

Plugged into your operation. It integrates with all major industry CRMs, so it schedules jobs based on real technician availability. It can also check zip codes and quote different service call fees based on the customer's distance.

FixCall AI™ works two ways, and you choose what fits your business best:

• Backup for the receptionist team. The AI takes over only when the main line is busy, it's after hours, or nobody picks up within 30 seconds. No call ever goes to voicemail or gets missed.
• Full time receptionist. The AI handles every inbound call, acting as your dedicated receptionist 24/7. Your team simply manages the notifications it sends them.

Extremely. Before your AI goes live, our team trains it on everything specific to your business:

• Your custom intake scripts
• Which appliances you service and which you don't
• Your service area
• Your scheduling availability and booking rules
• Your service call fees by appliance, residential vs commercial, and by zip code
• Any custom transfer rules or special instructions
• How you work with warranty and property management companies (if applicable)

No two FixCall AI™ setups are identical. It becomes your full time employee from day one.

FixCall AI™ includes features built specifically for appliance repair businesses:

• Advanced scheduling. It books jobs based on your technicians' availability and your booking rules. If you'd rather schedule yourself, it can simply take the job details for your team to book.
• Human-like voice. Built on state-of-the-art AI voice technology, it speaks so naturally that 90%+ of callers can't tell they're talking to an AI, and they're usually amazed when they find out.
• Empathy. It picks up on how the caller is feeling. It calms down frustrated customers, explains things patiently, and transfers the call when a person needs to step in.
• Appliance-specific questions. It asks about the appliance, the brand, and the symptoms, and digs deeper when needed. It can also collect model and serial numbers if you prefer.
• Appliance recognition. It knows which appliances you service and informs callers if something is outside your scope.
• Zip code qualification. It only books appointments for customers within your service area, based on the zip code list you provide.
• Variable service call fees. Fees change automatically by appliance type, customer type, and zip code for farther service areas.
• Different types of customers. Residential, commercial, rental, warranty, and property management customers, each handled by your rules.
• CRM integration. It works with all major industry CRMs and enters new jobs directly into yours.
• Call transfer rules. Custom escalation logic for any situation you define.

Our pricing is based on your monthly call volume and is always a flat monthly rate. Never metered per call. Below is our standard pricing:

Pricing above is based on standard configuration. Depending on your setup, custom integrations, advanced features, or special requirements, pricing may be adjusted accordingly. We estimate your typical call volume and put you on the right plan from day one. No surprises, no per call billing.