AI Answering Service for Appliance Repair Companies
FixCall AI answers your calls 24/7 like a trained appliance repair receptionist, as backup for your team or as your full-time front desk. It books jobs by your rules, so new work stops going to voicemail.
Book a Demo CallWho it's for
Your office can't keep up
When your receptionist is already on a call, FixCall picks up the next one, so callers don't hit voicemail and you don't have to hire.
You're still the one answering the phone
You answer first when you can. FixCall covers the calls you can't get to, so you can get on a job or take a day off.
Your office closes, the calls don't
Start with after-hours only. FixCall answers evenings and weekends, captures the job and books it or hands it to your team in the morning.
Two ways to run it
Backup for your team
FixCall answers when the line is busy, after hours, or when nobody picks up.
Full-time front desk
FixCall answers every call, 24/7.
Not sure yet? Start with after-hours only and expand when you're ready.
What happens on every call
- Trained as a professional appliance repair receptionist, then trained on your company: your service area, fees, scheduling rules and scripts.
- Asks about the appliance, brand and symptoms, and collects model and serial numbers when you want them.
- Checks the ZIP code and whether you service that appliance, and quotes your service call fee by appliance, customer type and ZIP.
- Knows the difference between a homeowner, a tenant, a property manager and a warranty customer, and handles each one your way.
- Books the job around your technicians' availability, or takes the details for your team to schedule.
- Transfers calls by your rules and passes existing-job questions to your team.
- Natural, human-sounding voice. 90%+ of callers can't tell it's AI. Emotionally aware: notices when a caller is frustrated or worried and responds with empathy.
- New jobs go straight into your CRM: ServiceWorks, Rossware Service Desk, Housecall Pro, Jobber, Workiz, Service Fusion or any other CRM you use. Your team gets notifications and call summaries in the FixCall AI app, and every call is recorded in your dashboard.
AI answering service vs. a live answering service
| Comparison | Live answering service | FixCall AI |
|---|---|---|
| Who answers | Shared operators covering many businesses | An AI receptionist trained on appliance repair and on your company |
| Availability | Depends on the plan | 24/7, every call |
| Appliance knowledge | General message-taking | Asks appliance, brand, symptoms and model/serial; checks ZIP and appliance |
| Booking | Usually takes a message | Books by technician availability or takes details for your team |
| Your rules | A general script | Follows your fees, service area and how you handle warranty, property-management and commercial calls |
| Pricing | Often billed per minute or per call | Flat monthly plan by call volume |
Pricing and setup
- Flat monthly plan chosen by call volume, starting at $279/month for 120 calls. Never metered per call. See all plans
- Setup starts with a 15-minute Zoom call. 90% of setups are live within 24 hours; custom requirements can take up to 3 days.
- 7-day free trial with setup and training, no credit card required.
“It's closing jobs. I've tried a lot of AIs. This is the only one I trust with my customers.”
Scott R.
Owner at Local Repairs LLC